F.A.Q.

Frequently asked questions about Xabber

General questions

What is Xabber? What is it used for?

Xabber is an open-source XMPP client for Android. It is used to connect to XMPP servers where users have an XMPP account.

What is XMPP?

Extensible Messaging and Presence Protocol (XMPP) is a decentralized communications protocol for instant messaging. It enables the near-real-time exchange of messages between any two or more network entities.

Unlike most instant messaging protocols, XMPP is defined in an open standard and uses an open systems approach of development and application, by which anyone may implement an XMPP service and interoperate with other organizations' implementations.

Anyone can run his own XMPP service and connect it to federated network. Users from different servers in a federated network can communicate with each other, much like email.

If you want to know more, please visit Wikipedia or XMPP.org

How do I register an XMPP account?

To register an XMPP account, you must find an XMPP server and register an account there. There is no official registry of XMPP servers, but you might try to google it.

Alternately, you can register Xabber Account and create a free XMPP account. It will be hosted on our servers.

How do I use Xabber?

After you have acquired an XMPP account, you should choose "I already have an XMPP account" button. Then enter your credentials into Xabber and press add button. If you have entered the correct username and password, you should connect to XMPP server.

Then you can add some friends to chat with.

Restoring access

How do I restore access to my account if I have forgotten my password?

The only way to restore access to your account is via linked email. Use this form to reset your password.

How can I restore access to my account if I didn't link an email?

You can't.

But I can tell you when I created account and account name is the same as in my password, can you please reset my password?

No.

Can I pay you to restore access to my account?

No.

What if I pay you €1B for restoring access to my account?

Well, let's talk about it.